66zz66 Privacy Policy

01 Introduction

This Privacy Policy ("Policy") is issued by 66zz66 ("we", "us", "our", "the Platform") and applies to all individuals who visit, register on, or otherwise interact with the 66zz66 website at https://66zz66.app and any associated services, mobile interfaces, or communications channels operated by 66zz66.

We understand that privacy matters deeply to our players. This Policy is designed to give you a clear, honest account of exactly what personal data we collect from you, why we collect it, how we use it, who we share it with, and how long we keep it. We encourage you to read this Policy carefully alongside our Terms & Conditions and Responsible Gaming Policy.

By registering a 66zz66 account or continuing to use the platform after this Policy has been updated, you acknowledge that you have read and understood its contents. If you have any questions about how we handle your data, please do not hesitate to contact our support team using the details in Section 15.

02 Data Controller

66zz66 is the data controller in respect of the personal data processed under this Policy. As data controller, 66zz66 determines the purposes for which, and the manner in which, your personal data is processed. Where 66zz66 engages third-party service providers to process data on its behalf, those providers act as data processors under instructions from 66zz66.

All enquiries regarding data protection, privacy rights requests, and complaints should be directed to the 66zz66 support team. Contact details are provided in Section 15 of this Policy.

03 Data We Collect

66zz66 collects personal data in the following ways: directly from you when you register an account, make a deposit, contact support, or participate in a promotion; automatically through your use of the platform via cookies, log files, and analytics tools; and from third parties, such as identity verification providers and payment processors, where necessary to fulfil our legal and contractual obligations.

The categories of personal data we collect include, but are not limited to:

• Identity Data: Full legal name, date of birth, gender, nationality, national identification number or passport details.
• Contact Data: Email address, mobile phone number, and residential address.
• Financial Data: Mobile banking account references (bKash, Nagad, Rocket, Upay), card details (card type and last four digits only — full card numbers are never stored by 66zz66), transaction amounts, deposit and withdrawal history.
• Technical Data: IP address, device identifier, browser type and version, operating system, time zone, referring URL, and session duration.
• Usage Data: Game history, bet records, platform navigation paths, login timestamps, and feature interaction logs.
• Verification Data: Copies of government-issued identity documents, utility bills, or other proof-of-address documents submitted during KYC verification.
• Communications Data: Records of your correspondence with the 66zz66 support team, including live chat transcripts and email exchanges.

04 How We Use Your Data

66zz66 uses the personal data it collects for the following purposes:

• Account Management: To create, maintain, and administer your 66zz66 player account, including processing your registration, verifying your identity, and enabling you to log in securely.
• Service Delivery: To enable you to access and use the full range of casino games, sports betting markets, and other features available on the 66zz66 platform.
• Payment Processing: To facilitate deposits and withdrawals via bKash, Nagad, Rocket, Upay, Visa, Mastercard, and other supported payment methods. Financial transaction data is processed by regulated third-party payment providers.
• Identity & Age Verification: To verify that you are who you say you are and that you are at least 18 years of age, as required by our responsible gaming obligations.
• Fraud Prevention & Security: To detect, investigate, and prevent fraudulent activity, money laundering, identity theft, and other prohibited conduct on the platform.
• Responsible Gaming: To monitor usage patterns for indicators of problem gambling behaviour and to give effect to any responsible gaming tools you activate, including deposit limits, cooling-off periods, and self-exclusion requests.
• Customer Support: To respond to your enquiries, complaints, and requests, and to maintain records of support interactions for quality assurance and dispute resolution purposes.
• Legal Compliance: To comply with applicable laws and regulations, including anti-money laundering requirements, record-keeping obligations, and responses to lawful requests from competent authorities.
• Marketing & Promotions: Where you have given your consent, to send you information about 66zz66 bonuses, promotions, new games, and seasonal offers. You may opt out of marketing communications at any time.
• Platform Improvement: To analyse usage patterns, conduct testing, and improve the performance, functionality, and user experience of the 66zz66 platform.

05 Legal Bases for Processing

66zz66 processes your personal data on the following legal bases:

• Contractual Necessity: Processing that is necessary to perform the contract between you and 66zz66 — including account registration, game play, and payment processing — is carried out on this basis.
• Legal Obligation: Processing required by applicable law — including identity verification, anti-money laundering monitoring, and record retention — is carried out on this basis.
• Legitimate Interests: Processing carried out for fraud prevention, platform security, responsible gaming monitoring, and platform improvement is carried out on the basis of 66zz66's legitimate business interests, where those interests are not overridden by your rights and freedoms.
• Consent: Processing for marketing communications and non-essential cookies is carried out on the basis of your consent. You may withdraw consent at any time without affecting the lawfulness of processing carried out before withdrawal.

06 Data Sharing & Third Parties

66zz66 does not sell, rent, or otherwise make your personal data available to third parties for their own commercial purposes. Personal data is shared with third parties only in the following limited circumstances:

• Payment Processors: Your financial data is shared with regulated payment service providers — including the operators of bKash, Nagad, Rocket, Upay, and card processing networks — solely to process your transactions. These providers are bound by their own strict data protection and financial regulation obligations.
• Identity Verification Providers: Where required for KYC compliance, identity data may be shared with specialist third-party verification service providers operating under contractual data processing agreements with 66zz66.
• Game Studio Partners: Technical usage data (such as session tokens and game round identifiers) is shared with our licensed game studio partners — including Evolution Gaming, Pragmatic Play, Ezugi, Microgaming, and Spribe — to the extent necessary to operate their games on the 66zz66 platform. These studios do not receive your personally identifiable contact or financial data.
• Legal & Regulatory Authorities: 66zz66 may disclose personal data to law enforcement agencies, financial intelligence units, or regulatory bodies where required or permitted to do so by applicable law, including in response to a court order or lawful investigative request.
• Business Successors: In the event of a merger, acquisition, or sale of all or substantially all of 66zz66's assets, personal data may be transferred to the acquiring entity, subject to equivalent privacy protections.

07 International Data Transfers

66zz66 operates primarily in Bangladesh and processes the majority of personal data within the region. However, some of our third-party service providers — including cloud infrastructure providers, game studios, and KYC verification platforms — may be located in or operate servers in countries outside Bangladesh.

Where personal data is transferred internationally, 66zz66 takes steps to ensure that appropriate safeguards are in place, including contractual protections that require recipient organisations to handle personal data to a standard at least equivalent to that required under this Policy. We do not transfer personal data to jurisdictions that do not provide adequate protections for personal data without ensuring that equivalent safeguards are contractually in place.

08 Data Retention

66zz66 retains personal data for as long as is necessary to fulfil the purpose for which it was collected, or as required by applicable law. The following general retention periods apply:

• Active Account Data: Retained for the duration of the account relationship, i.e., until the account is closed or permanently excluded.
• Closed Account Data: Following account closure, identity, financial, and transaction records are retained for a minimum period in compliance with anti-money laundering record-keeping requirements. This period is typically five years from the date of the last transaction, subject to applicable regulatory requirements.
• Support & Communication Records: Retained for up to three years from the date of the final interaction, unless a longer period is required for dispute resolution or legal proceedings.
• Marketing Data: Retained until you withdraw consent or opt out of marketing communications, after which your data is removed from active marketing lists.
• Technical & Log Data: Typically retained for up to 12 months for security and fraud detection purposes, after which it is aggregated or deleted.

When personal data is no longer required and no legal obligation to retain it exists, 66zz66 securely deletes or anonymises the data in accordance with its internal data lifecycle management procedures.

09 Cookies & Tracking Technologies

66zz66 uses cookies and similar technologies (including local storage and session tokens) on the platform. Cookies are small text files placed on your device that help the platform function correctly and enable us to understand how you interact with the site.

We use the following categories of cookies:

• Strictly Necessary Cookies: Required for the platform to function. These include session authentication cookies, CSRF protection tokens, and load-balancing cookies. These cannot be disabled as the platform will not function without them.
• Performance & Analytics Cookies: Used to collect aggregated, anonymised data about how visitors use the platform, including which pages are visited most frequently and where errors occur. This data helps us improve platform performance.
• Functional Cookies: Used to remember your preferences, such as language settings and last-used payment method, to improve your experience on return visits.
• Marketing & Targeting Cookies: Used, with your consent, to deliver relevant promotional content and to measure the effectiveness of marketing campaigns. You may opt out of these cookies via your account settings or browser settings.

You may manage your cookie preferences through your browser settings at any time. Please note that disabling strictly necessary cookies will affect the functionality of the 66zz66 platform and may prevent you from logging in or completing transactions.

10 Children's Privacy

The 66zz66 platform is strictly intended for adults aged 18 years and above. We do not knowingly collect, process, or retain personal data relating to individuals under the age of 18. If you are a parent or guardian and believe that a minor has registered on the 66zz66 platform, please contact us immediately at the details provided in Section 15 so that we may take prompt action to close the account and delete the associated data.

As part of our age verification procedures, 66zz66 may request documentary evidence of age from any player where there is a reasonable suspicion that the player may be under 18. Accounts where age verification cannot be completed to our satisfaction will be suspended pending resolution.

11 Security Measures

66zz66 takes the security of your personal data seriously and maintains a range of technical and organisational measures designed to protect your data against unauthorised access, loss, destruction, or alteration. These measures include:

• 256-bit SSL/TLS encryption for all data in transit between your device and the 66zz66 platform.
• Encryption of sensitive data at rest, including identity document copies and financial records.
• Access controls limiting internal access to personal data to authorised personnel with a legitimate business need.
• Regular security assessments and penetration testing of platform infrastructure.
• Two-factor authentication options available to players for account login.
• Automated fraud detection systems that monitor account activity for unusual patterns in real time.

While 66zz66 employs robust security measures, no online platform can guarantee absolute security. In the event of a data breach that is likely to result in a risk to your rights and freedoms, 66zz66 will notify affected players without undue delay and will take all reasonable steps to contain and remediate the breach.

12 Your Rights

Subject to applicable law, you have the following rights in relation to the personal data 66zz66 holds about you:

• Access: The right to obtain confirmation of whether 66zz66 processes personal data about you and, if so, to receive a copy of that data.
• Rectification: The right to request correction of inaccurate or incomplete personal data.
• Erasure: The right to request deletion of your personal data in certain circumstances, subject to our legal retention obligations.
• Restriction: The right to request that we restrict the processing of your data in certain circumstances, such as while a query about accuracy is pending.
• Portability: The right to receive your personal data in a structured, commonly used, machine-readable format, where processing is based on consent or contractual necessity.
• Objection: The right to object to processing carried out on the basis of legitimate interests, including profiling for direct marketing purposes.
• Withdrawal of Consent: The right to withdraw consent for any processing carried out on that basis, at any time, without affecting the lawfulness of prior processing.

To exercise any of these rights, please contact 66zz66 support using the details in Section 15. We will respond to verified requests within 30 days. In some cases, we may need to verify your identity before processing your request to protect the security of your account.

13 Marketing Communications

Where you have given your consent, 66zz66 may send you marketing communications about new games, seasonal promotions, bonus offers, and other platform updates. These communications may be delivered by email, SMS to your registered mobile number, or in-platform notifications.

You may opt out of marketing communications at any time by:

• Clicking the unsubscribe link included in any marketing email sent by 66zz66.
• Updating your communication preferences within your 66zz66 account settings.
• Contacting 66zz66 support and requesting removal from all marketing lists.

Please note that opting out of marketing communications will not affect transactional communications — such as deposit confirmations, withdrawal notifications, account security alerts, and responses to your support requests — which are sent on the basis of contractual necessity rather than marketing consent.

14 Changes to This Privacy Policy

66zz66 reserves the right to update this Privacy Policy at any time to reflect changes in our data processing practices, legal obligations, or platform features. When material changes are made — meaning changes that affect your rights or the way we use your personal data in a significant way — we will notify registered players via the email address held on file or via a prominent notice on the platform, with reasonable advance notice before the changes take effect.

The "Last Updated" date at the top of this page will be revised whenever this Policy is amended. We encourage you to review this Policy periodically to stay informed about how 66zz66 protects your privacy. Your continued use of the platform following notification of any material amendment constitutes your acceptance of the updated Policy.

15 Contact Us

If you have any questions, concerns, or requests relating to this Privacy Policy or the way 66zz66 handles your personal data, please contact our support team. All privacy-related correspondence should be submitted in writing to enable us to properly log and respond to your request.

Email: [email protected]

Our support team is available 24 hours a day, 7 days a week. Privacy rights requests and data-related enquiries will be acknowledged within 5 business days and fully responded to within 30 days. Where a request is complex or numerous, we may extend this period by a further 30 days, in which case we will notify you of the extension and the reason for it.